Zimbabalooba Privacy Policy

Last Updated: March 27, 2026

1. Introduction

Welcome to Zimbabalooba (zimbabalooba.co.za). We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website and purchase our products.

2. Information We Collect

We collect information to provide the best possible service and fulfill your orders. This includes:

• Personal Identity Data: Name, surname, and title.

• Contact Data: Email address, phone number, and delivery address.

• Transaction Data: Details about payments to and from you and products you have purchased.

• Technical Data: IP address, login data, browser type, and location (used for shipping calculations and site optimization).

3. How We Use Your Information

We only use your personal data when the law allows us to. Most commonly, we use it to:

• Process and deliver your order: Managing payments, fees, and collection.

• Communicate with you: Providing order updates or responding to inquiries.

• Improve our store: Using data analytics to improve our website, products, and customer experience.

• Marketing: If you opt-in, we may send you updates about new designs or seasonal sales.

4. Third-Party Sharing

We do not sell your data. However, we share necessary information with trusted partners to operate our business:

• Payment Gateways: To process secure payments (e.g., PayFast, Peach Payments, or Yoco).

• Courier Services: To deliver your trousers to your doorstep.

• Technical Service Providers: Hosting services and website analytics (e.g., Google Analytics).

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees and partners who have a business “need to know.”

6. Your Legal Rights (POPIA & GDPR)

Under South African and international law, you have the right to:

• Request access to your personal data.

• Request correction of any incomplete or inaccurate data we hold about you.

• Request erasure of your personal data.

• Object to processing of your data for marketing purposes.

7. Cookies

Our website uses cookies to enhance your browsing experience, remember your cart items, and analyze site traffic. You can set your browser to refuse all or some cookies, but this may affect site functionality.

8. Contact Information

For any questions regarding this Privacy Policy or to exercise your data rights, please contact us at: 

Email: johnny@zimbabalooba.co.za 

Location: Hermanus, Western Cape, South Africa